We just bought a home in Big Bear Lake and had a great experience with Alex Felts! She was so incredible to work with– always prompt, quick to respond to calls/emails, detail oriented, and very knowledgeable about the vacation rental market. Her insight into the latter helped us immensely in choosing the right home for our family to enjoy AND utilize as a vacation rental investment. Above all, Alex is just a pleasure to be around. I recommend her highly to anyone looking for property in Big Bear.